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Shipping Policy
The LUAC Online Store, operated by ELCHK Lutheran Academy, offers the following shipping options for deliveries within Hong Kong.
In-School Pickup at Yuen Long Campus
Shipping Fee: Free of charge
Delivery Time: Available for pickup 3 days after payment confirmation
Details: Items can be collected at ELCHK Lutheran Academy, Yuen Long Campus, during school hours (Monday to Friday, 9:00 AM – 5:00 PM). Customers must present proof of purchase (e.g., order confirmation email) and collect within 30 days; unclaimed orders will be canceled without refund.
SF Express Delivery
Shipping Fee: Starting at HKD 25 (cash on delivery)
Delivery Time: 3–7 working days
Details: Available Hong Kong-wide, with tracking numbers provided via email. Customers are responsible for any additional fees for special requests. Delivery times may vary due to external factors, and the Store is not liable for delays.
Additional Notes
The Store reserves the right to adjust shipping options or fees with prior notice on the Website, reflecting operational needs.